Help with Online Training in Moodle

Technical problems?

If you have any problems accessing the courses on our Moodle site, please see our FAQ's below or our help videos here

FAQs

Q. How do I access the eCourses?

A. This depends on if you are registered or not yet registered on the FEU Training website

a) If you ARE already registered on the FEU Training website, you can:
Log in and enrol here (bookmark or save this link so you can easily access the eCourses)

When you log in, enter your already created FEU Training username and password.

b) If you are NOT registered on our FEU Training website, you will need to register here first

When you register at www.feutraining.org, you will be asked to create a username and password. Once you have done this, you can register on any eCourse by clicking on ENROL on your chosen course and using the username and password that you have created.

Logging in for the first time

The first time that you log in to an eCourse, you will need to fill in your profile including equality and diversity data. Please fill in all required information on the eCourse profile page and click 'Update Profile’.

You will be asked to verify your email address, please click the link in the verification email. Once you’ve done this, you’re free to work through the course in your own time.

Q. I cannot log in to the eCourse section. It is telling me I have an “Invalid login, please try again”

A. Ensure you are entering your password correctly. The password is case-sensitive so ensure you have your CAPS LOCK off.

Also ensure you have cookies enabled on your computer. If you normally log in to other websites, or buy things online, you will probably already have cookies enabled. If you are still unsure, see this Google article about enabling cookies:

http://support.google.com/websearch/bin/answer.py?hl=en&answer=35851

If you are still not able to log in, you may need to log in to the main FEU Training website first, especially if you have not logged in since 2011 as our systems have changed since then. Click here to log in to FEU Training with your normal username and password.

Once you have logged in to the main FEU Training website successfully, you will be able to use this information to log in to the FEU Training eCourses.

Q. How do I change my password?

A. Please log in to FEU Training and change your password on your profile page.

You must now use your new password whenever you have to log in.

 

If you need further help with accessing or working though the courses please email help@feutraining.org